{"id":892,"date":"2023-06-08T12:03:14","date_gmt":"2023-06-08T17:03:14","guid":{"rendered":"https:\/\/beta.droneswalkera.com\/?page_id=892"},"modified":"2023-06-08T12:06:27","modified_gmt":"2023-06-08T17:06:27","slug":"service-policy","status":"publish","type":"page","link":"https:\/\/beta.droneswalkera.com\/es\/service-policy\/","title":{"rendered":"Pol\u00edtica de servicios"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"892\" class=\"elementor elementor-892\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d42c8d2 e-con-boxed e-flex e-con\" data-id=\"d42c8d2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a467504 elementor-widget elementor-widget-heading\" data-id=\"a467504\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.13.3 - 28-05-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Policy\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e627520 e-con-boxed e-flex e-con\" data-id=\"e627520\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-590f813 elementor-tabs-view-vertical elementor-widget elementor-widget-tabs\" data-id=\"590f813\" data-element_type=\"widget\" data-widget_type=\"tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.13.3 - 28-05-2023 *\/\n.elementor-widget-tabs.elementor-tabs-view-vertical .elementor-tabs-wrapper{width:25%;flex-shrink:0}.elementor-widget-tabs.elementor-tabs-view-vertical .elementor-tab-desktop-title.elementor-active{border-right-style:none}.elementor-widget-tabs.elementor-tabs-view-vertical .elementor-tab-desktop-title.elementor-active:after,.elementor-widget-tabs.elementor-tabs-view-vertical .elementor-tab-desktop-title.elementor-active:before{height:999em;width:0;right:0;border-right-style:solid}.elementor-widget-tabs.elementor-tabs-view-vertical .elementor-tab-desktop-title.elementor-active:before{top:0;transform:translateY(-100%)}.elementor-widget-tabs.elementor-tabs-view-vertical .elementor-tab-desktop-title.elementor-active:after{top:100%}.elementor-widget-tabs.elementor-tabs-view-horizontal .elementor-tab-desktop-title{display:table-cell}.elementor-widget-tabs.elementor-tabs-view-horizontal .elementor-tab-desktop-title.elementor-active{border-bottom-style:none}.elementor-widget-tabs.elementor-tabs-view-horizontal .elementor-tab-desktop-title.elementor-active:after,.elementor-widget-tabs.elementor-tabs-view-horizontal .elementor-tab-desktop-title.elementor-active:before{bottom:0;height:0;width:999em;border-bottom-style:solid}.elementor-widget-tabs.elementor-tabs-view-horizontal .elementor-tab-desktop-title.elementor-active:before{right:100%}.elementor-widget-tabs.elementor-tabs-view-horizontal .elementor-tab-desktop-title.elementor-active:after{left:100%}.elementor-widget-tabs .elementor-tab-content,.elementor-widget-tabs .elementor-tab-title,.elementor-widget-tabs .elementor-tab-title:after,.elementor-widget-tabs .elementor-tab-title:before,.elementor-widget-tabs .elementor-tabs-content-wrapper{border:1px #d5d8dc}.elementor-widget-tabs .elementor-tabs{text-align:left}.elementor-widget-tabs .elementor-tabs-wrapper{overflow:hidden}.elementor-widget-tabs .elementor-tab-title{cursor:pointer;outline:var(--focus-outline,none)}.elementor-widget-tabs .elementor-tab-desktop-title{position:relative;padding:20px 25px;font-weight:700;line-height:1;border:solid transparent}.elementor-widget-tabs .elementor-tab-desktop-title.elementor-active{border-color:#d5d8dc}.elementor-widget-tabs .elementor-tab-desktop-title.elementor-active:after,.elementor-widget-tabs .elementor-tab-desktop-title.elementor-active:before{display:block;content:\"\";position:absolute}.elementor-widget-tabs .elementor-tab-desktop-title:focus-visible{border:1px solid #000}.elementor-widget-tabs .elementor-tab-mobile-title{padding:10px;cursor:pointer}.elementor-widget-tabs .elementor-tab-content{padding:20px;display:none}@media (max-width:767px){.elementor-tabs .elementor-tab-content,.elementor-tabs .elementor-tab-title{border-style:solid solid none}.elementor-tabs .elementor-tabs-wrapper{display:none}.elementor-tabs .elementor-tabs-content-wrapper{border-bottom-style:solid}.elementor-tabs .elementor-tab-content{padding:10px}}@media (min-width:768px){.elementor-widget-tabs.elementor-tabs-view-vertical .elementor-tabs{display:flex}.elementor-widget-tabs.elementor-tabs-view-vertical .elementor-tabs-wrapper{flex-direction:column}.elementor-widget-tabs.elementor-tabs-view-vertical .elementor-tabs-content-wrapper{flex-grow:1;border-style:solid solid solid none}.elementor-widget-tabs.elementor-tabs-view-horizontal .elementor-tab-content{border-style:none solid solid}.elementor-widget-tabs.elementor-tabs-alignment-center .elementor-tabs-wrapper,.elementor-widget-tabs.elementor-tabs-alignment-end .elementor-tabs-wrapper,.elementor-widget-tabs.elementor-tabs-alignment-stretch .elementor-tabs-wrapper{display:flex}.elementor-widget-tabs.elementor-tabs-alignment-center .elementor-tabs-wrapper{justify-content:center}.elementor-widget-tabs.elementor-tabs-alignment-end .elementor-tabs-wrapper{justify-content:flex-end}.elementor-widget-tabs.elementor-tabs-alignment-stretch.elementor-tabs-view-horizontal .elementor-tab-title{width:100%}.elementor-widget-tabs.elementor-tabs-alignment-stretch.elementor-tabs-view-vertical .elementor-tab-title{height:100%}.elementor-tabs .elementor-tab-mobile-title{display:none}}<\/style>\t\t<div class=\"elementor-tabs\">\n\t\t\t<div class=\"elementor-tabs-wrapper\" role=\"tablist\" >\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-9331\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-9331\" aria-expanded=\"false\">Pol\u00edtica de servicio posventa<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-9332\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-9332\" aria-expanded=\"false\">Servicio de garant\u00eda<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-9333\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-9333\" aria-expanded=\"false\">Periodo de garant\u00eda de las piezas principales<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-9334\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-9334\" aria-expanded=\"false\">Descargo de responsabilidad<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-tabs-content-wrapper\" role=\"tablist\" aria-orientation=\"vertical\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-9331\" aria-expanded=\"false\">Pol\u00edtica de servicio posventa<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-9331\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-9331\" tabindex=\"0\" hidden=\"false\"><p>WALKERA se compromete a brindar a los clientes un servicio posventa r\u00e1pido, efectivo, profesional y de alta calidad. Siempre que compre productos de agentes\/distribuidores autorizados de WALKERA, puntos de venta oficiales de WALKERA y canales de venta de la red oficial de WALKERA, puede disfrutar de servicios de devoluci\u00f3n y reemplazo, servicios de garant\u00eda de productos gratuitos y servicios de reparaci\u00f3n de productos pagados dentro de los l\u00edmites de esta disposici\u00f3n. Conserve el comprobante de compra del producto, el recibo o el n\u00famero de pedido para que pueda ejercer los derechos pertinentes dentro del alcance de esta disposici\u00f3n. La garant\u00eda se aplica \u00fanicamente al usuario final del producto original. Esta garant\u00eda no es transferible. Nuestra empresa tiene el derecho de modificar esta pol\u00edtica sin previo aviso. Consulte la pol\u00edtica m\u00e1s reciente en el sitio web oficial de WALKERA.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-9332\" aria-expanded=\"false\">Servicio de garant\u00eda<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-9332\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-9332\" tabindex=\"0\" hidden=\"hidden\"><p>Walkera garantiza que, bajo las siguientes condiciones durante el per\u00edodo de garant\u00eda (diferentes partes pueden tener diferentes per\u00edodos de garant\u00eda, los detalles ver Walkera Warratny Period Chart) a partir de la fecha de compra del producto, el servicio de garant\u00eda se proporcionar\u00e1 de forma gratuita, los clientes no tienen que pagar por el reemplazo de piezas de repuesto. P\u00f3ngase en contacto con Walkera o con un agente\/distribuidor autorizado de Walkera en el que haya realizado la compra o con el centro de servicio postventa oficial de Walkera m\u00e1s cercano para obtener m\u00e1s informaci\u00f3n sobre los servicios:<\/p><p>1. Las siguientes condiciones deben cumplirse para el servicio de garant\u00eda:<\/p><ul class=\"list-paddingleft-2\"><li><p>Durante el per\u00edodo de garant\u00eda, el producto se utiliza normalmente, seg\u00fan lo previsto por el fabricante.<\/p><\/li><\/ul><p>2. Choque o incendio provocado por factores ajenos a la industria.<\/p><ul class=\"list-paddingleft-2\"><li><p>Da\u00f1os causados por modificaciones no autorizadas, desmontaje o apertura del armaz\u00f3n que no hayan seguido las instrucciones de los manuales oficiales.<\/p><\/li><\/ul><p>\u00a0<\/p><p>3. Varios<\/p><ul class=\"list-paddingleft-2\"><li><p>Walkera solicita que los clientes se hagan cargo de los gastos de env\u00edo cuando env\u00eden su(s) producto(s) para su devoluci\u00f3n, reparaci\u00f3n o cambio. El personal t\u00e9cnico de los centros de servicio posventa examinar\u00e1 el producto para identificar el problema y la responsabilidad.<\/p><\/li><\/ul><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-9333\" aria-expanded=\"false\">Periodo de garant\u00eda de las piezas principales<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-9333\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-9333\" tabindex=\"0\" hidden=\"hidden\"><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-9334\" aria-expanded=\"false\">Descargo de responsabilidad<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-9334\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-9334\" tabindex=\"0\" hidden=\"hidden\"><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4408c58 elementor-widget elementor-widget-spacer\" data-id=\"4408c58\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.13.3 - 28-05-2023 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Policy After Sales Service Policy Warranty Service Warranty Period Of Main Parts Disclaimers After Sales Service Policy WALKERA promises to provide customers with fast, effective, professional and high-quality after-sales service. As long as you purchase products from WALKERA authorized agents\/dealers, WALKERA official sales outlets, and WALKERA official network sales channels, you can enjoy return and [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-892","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/beta.droneswalkera.com\/es\/wp-json\/wp\/v2\/pages\/892","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beta.droneswalkera.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/beta.droneswalkera.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/beta.droneswalkera.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/beta.droneswalkera.com\/es\/wp-json\/wp\/v2\/comments?post=892"}],"version-history":[{"count":4,"href":"https:\/\/beta.droneswalkera.com\/es\/wp-json\/wp\/v2\/pages\/892\/revisions"}],"predecessor-version":[{"id":896,"href":"https:\/\/beta.droneswalkera.com\/es\/wp-json\/wp\/v2\/pages\/892\/revisions\/896"}],"wp:attachment":[{"href":"https:\/\/beta.droneswalkera.com\/es\/wp-json\/wp\/v2\/media?parent=892"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}